Delivery
As a small independent business we aim to be transparent about our delivery costs. We have chosen to charge for delivery rather than hide it within in the cost of our designs. There are UK Mainland 2 rates, both which we subsidise to keep them reasonable.
Flat Rate Delivery £7.50
For delivery to Scottish Highlands & Islands, Isle of Wight, Isle of Man, Scilly Isles and Channel Islands additional charges will apply and will be quoted on an order basis via the online store shipping calculator.
We also deliver worldwide, the online store will calculate the shipping costs and will deduct the UK Sales tax (VAT @20%), however local duty and taxes will need to be paid by the recipient in the destination country.
If you would like to use your own UK based international shipper, we can ship directly to them.
Returns
We have a no quibbles returns policy and will give a full refund of goods if for any reason you wish to return your purchase, as long as we are notified within 14 days of receipt and item is returned in original packaging.
Please email us at info@musthavebins.co.uk with your order number and reason for return and then return order to :
SAE Logistics Ltd
(forward to Must Have Bins)
Coppermill Court
Coppermill Lane
West Hyde
Rickmansworth
Herts. WD3 9XS
For larger orders we can arrange a collection, please contact us to arrange.