Privacy Policy

We are committed to protecting your privacy. We only use the information that we collect about you lawfully, and in accordance with the Data Protection Act 1998. 

The information which we hold is held securely in accordance with our internal security policy and the law.

We do not pass on your details to any third parties. We may, on occasions send you special offers or details of promotions. If you so not wish to receive such notifications please email us or alternatively you can unsubscribe from and any of our mailings.

If you have any questions/comments about privacy, please email us.

Payment Methods

We accept Mastercard, Visa, Switch, Solo, American Express, Maestro and Electron. Your credit card statement will show "Temple Trading "..

Security

For your security and peace of mind this site uses integrated, Java based 128-bit encryption to keep your information secure. You can purchase online with the confidence and knowledge that our credit card security system is high street bank approved. Our payment gateway is Protx and our clearing bank is Nat West Streamline making purchasing from us extremely safe and secure.

Delivery

We aim to deliver your order (excluding items that require white glove delivery service *) within 14 business days for UK mainland addresses from receipt of payment.

For non fragile items we use FED Ex or Royal Mail, which starts at £4 (prices incl. of VAT).

* For fragile items, we use a special white glove delivery service, for which a surcharge will apply depending on the delivery location. For most pieces of furniture we charge £30.00 for delivery within M25 and central London, please contact us and we will be happy to provide a quote.

We will ship to addresses outside the UK, please contact us for quotes on shipping costs.

Gift Wrapping and Presents

We will deliver to a different address and add a greeting of your choice for purchases that are gifts, please email your instructions (within 2 hours of ordering) to info@musthavebins.co.uk if not included at the time of ordering. We will ensure no billing information is sent with your purchase, only our address will appear on the delivery outer package and a greeting of your choice. If you require complete gift wrapping please contact us and we will do our best to be of service.

Returns & Refunds

We offer a returns policy that gives you complete peace of mind. If for any reason you are unhappy with your purchase when it arrives, simply inform us within 7 working days of the item being delivered and returned to us unused and in the original packing. We will then either replace it for you or provide a full refund of the item value.

Governing Law

In purchasing goods on this site you acknowledge that the contract between Temple Trading and yourself is governed by and interpreted by English Law and that English courts will have jurisdiction in resolving any disputes.

Cookie Policy

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

(1) Credit


This document was created using an SEQ Legal template.

(2) About cookies


A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(3) Cookies on this website


We use both session cookies and persistent cookies on this website.
We may send to you the following cookies:
(1) _utma
(2) _utmb
(3) _utmc
(4) _utmz
(5) ASPSESSION 


(4) How we use cookies


Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:


(1) To analyse the use of our website;
(2) Third party cookies


When you use our website, you may also be sent third party cookies.


We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.


(5) Blocking cookies


Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector


(2) in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(6) Deleting cookies


You can also delete cookies already stored on your computer:
(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
Obviously, doing this may have a negative impact on the usability of many websites.

Please note these terms & conditions may be changed at any time without notice. Please refer to this page for updates.